QuickBooks runs the accounting and payroll
system for a lot of businesses. Still there are a lot of people to which the
working of QuickBooks in multi-user system is strange. It’s always a challenge
providing continuous access to the resources in the database but sometimes multi-user mode stops working in QuickBooks.
Generally, this happens if the ports are open, not figured correctly or access
is not granted to the ports. Disabling the firewall gives a solution to this
problem or open the required ports in server’s firewall. Some other solutions
to multi-user mode not working are:
1. Uninstall QuickBooks then reinstall it on
the host machine, check if multi-user is started, then open the company file.
2. Check if the QuickBooks database manager
is still running on the server on which hosting of file is done. If not, make
sure its running. It is better to run this on a server rather than a
workstation
3. Delete the recent access list of the users
that have opened QuickBooks then if possible, re-add it there. Check whether
the ‘open file in multi-user mode’ tab has by default changed to single user
mode, if yes change it back.
4. Its possible that if you run several
QuickBooks company files on one workstation, all of them cannot be started in
multi-user mode. Here the multi-user mode fails and the QuickBooks database
manager is defaulted to single user mode.
5. The company file needs to be closed once
you login into QuickBooks. Once you are successfully logged in then sign in
into other workstations.
6. Make sure that ‘host multi-user access’
button is not selected by any of the users. For avoiding forced single user
interface the ‘switch to multi-user mode’ needs to be activated while ‘host
multi-user access’ needs to be deactivated.